How long does shipping take?
Orders are processed in 1-3 business days and usually arrive in 7-15 business days in the US. You get tracking by email.
Will I pay customs or extra fees at delivery?
No. Prices include shipping and any import costs.
What is your return policy?
Unused items can be returned within 30 days of delivery. Damaged or defective items are replaced or refunded at no cost.
How do I contact you?
Email czw@mail.grokbot.com or use the contact page. We reply within one business day.
Does the roller work on clothes?
Yes. Use it on clothes, couches, bedding, and car seats. On delicate or loosely knit fabrics, roll gently.
Does the roller work on hard floors?
It's made for fabric. Use a vacuum or broom for hard floors.
How do I clean the roller?
Rinse it under running water and let it air-dry until it feels sticky again.
Can I use the nail grinder on cats?
Yes, with care. Go slowly, keep each pass short, and avoid the quick.
Which paw cup size do I need?
See the size chart on the product page. Measure your dog's paw width and choose the size above it.